Privacy Policy
Privacy Policy
Who We Are
Our website address is: https://luunity.com.
Data Collection and Usage
We collect personal information when you use our platform, including:
- Account Information: Name, email address, and other contact information provided during account creation.
- Course Participation Data: Progress, quiz results, assignments, and other interactions within courses.
- Community Interactions: Comments, forum posts, and messages shared within the platform.
- Technical Data: IP address, browser type, device information, and usage data to improve platform performance.
We use this information to provide personalized learning experiences, communicate with you, improve our services, and support community engagement.
Payment Information
We use third-party payment processors to handle payment transactions. We do not store your credit card information. Our payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council. For more information, please review the privacy policies of our payment processors.
User-Generated Content
Any content you create and share within our platform, such as forum posts, comments, and uploaded assignments, may be visible to other users and should not contain any sensitive personal information. We reserve the right to moderate or remove content that violates our community guidelines.
Marketing Communications
We may use your contact information to send you updates, newsletters, or promotional materials about our courses and services. You can opt-out of these communications at any time by following the unsubscribe instructions provided in our emails.
Children’s Privacy
Our platform is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information. Parents or guardians who believe their child may have provided personal information without their consent should contact us immediately.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.
Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete your personal data within 30 days, unless we are required to retain it to comply with our legal obligations, resolve disputes, or enforce our agreements.
Your Rights Over Your Data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Third-Party Analytics and Tracking
We use third-party analytics tools to understand how users engage with our platform. These tools collect data such as your IP address, browser type, and pages visited. For more information, please review their privacy policies.
Data Security
We take the security of your personal data seriously and use industry-standard security measures to protect it. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Information
If you have any questions about this Privacy Policy or if you would like to exercise any of your rights regarding your personal data, please contact us at:
Email: support@luunity.com
Address: PO 3323 Visalia, CA 93278
Additional Information for EU Users
If you are located in the European Union, you have certain rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, or erase your personal data, and the right to data portability and restriction of processing. To exercise these rights, please contact us using the information provided above.
Data Controller and Data Processor
Luunity acts as the data controller and is responsible for your personal data. We may use third-party service providers acting as data processors to process your data on our behalf.
Third-Party Links
Our website may contain links to other sites. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each website that collects personal information.